Quintica South Africa, formerly CRM analytics was established in 2001 as a consulting and analytical software company. In 2004, founding member, Ingo Tuschardt identified market trends that dictated integrated service management solutions to bridge business and IT strategy objectives. Key to this was Government’s infrastructure investment programme and the economy’s service related sectors alignment to international standards. Serving primarily the Sub- Saharan Region, Quintica South Africa’s range of Business Service Management technologies, consultancy, contract resourcing and training services position Quintica as leading thought leaders in innovative ICT solutions and methodologies. Acknowledged by leading industry experts and customers as one of the most experienced solutions providers for Service Management, our focus is “Best Practice”. Our approach is collaborative and consultative and we deliver tools, services and techniques under the premise that no prescribed solution fits everyone, but rather an innovation created and deployed to meet each customer’s specific requirements. Having expanded our operations across Africa and the Middle East, we have access to a wide array of certified specialist expertise in ICT that deliver across focus areas, Technology, Managed and Hosted Services and Professional Services, each strengthened by specific sets of products and services . Strategic partnerships with leading technology and accreditation brands promote the delivery of complete ICT solutions that simply contest uncharted markets.